Telkom - ****med Out Of Thousands

Took over my Grandfathers account (deceased estate), put the account in my name so i could keep the number. Add fibre. Installation happened +- Sept 2024. Since then the fibre doesnt work. There is latency on the line, multiple IPs. Have complained 100+ times. Telkom blames Frogfoot. Frogfoor blames Telkom. Neither will send technician. Private installers cannot repair. The phone number I took over hasnt worked since the day I got it. They bill me every month. They will not assist instore. Instore says I must cancel with Frogfoot. Frogfoot says I must cancel with Telkom. telkom store says I can cancel on the app. The number and account not linked to my app or email with my other accounts. This is one of the things I have complained about for 6 months. Account not linked so cant cancel. Have ordered new line with Vox, and instructed them to port the number - now they wont do that until I have proof from Telkom that I have cancelled. Telkom is the largest **** in the country. Charging me for a service I dont have. They dont even deserve one star. They deserve minus stars. They are the epitome of useless. They should not be allowed to continue operating in South Africa.