CN
Charlotte N

1 reviews | Active since Jun 2016

13 Jun 2017, 09:33

Telkom may be cheap but I don't know if the stress of dealing with them is worth it

<p>Sim stopped working last wednesday, went to southgate store to sort it out on saturday. Lady ported my number to Telkom(mind you I've been with Telkom for 6 months) instead of doing a sim swop. Monday sim still not working call centre tells me to go the store again :-((my petrol,my time)..Ask to leave work early to go the Telkom store (the Glen). I'm told lady at southgate ported my number instead of sim swop there's nothing they can do I have to wait. Tuesday morning sim is working but the FreeMe 2GB I bought is gone..Start a Telkom chat with Dipolelo and she tells me to go to the store to sort it out..Whats the point of having a call centre when every response is to go to the store..I just want the 2GB that I bought whats so difficult about that? why do i need to go to the store??</p>

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Replies (1)
CN
Charlotte N's update13 Jun 2017, 15:29
Reviewer Update

Charlotte Ndlovu. Affected number : ********** 895. Prepaid acc