Telkom March Madness data is a ****

Telkom March Madness data is a ****. I have been a happy client of telkom over the years but today I got the shock of my life. I used to purchase myself the LTE bundles on a monthly basis and decided to try out their March data promotion only to recharge a 10gig that costs R100 at 13h37 and by 15h29 I got a notification that my data remained 5gig without downloading or using it on any social media platform. I feel betrayed and used my money for something that does not have value. TELKOM I am very disappointed in you! You have failed me big time!