MS
Mitchell S

1 reviews | Active since Jan 2015

05 Mar 2016, 15:04

Telkom March deal fail

Telkom launched a new special March deal on 1st of March and by today (the 5th) stores don't have stock. <br> <br> These stores include fourways, northgate and Bryanston.<br> <br> I spent hours going from store to store in queues as store phones don't get answered.<br> <br> I first tried to apply online on the 2nd of March but I didn't get a call back nor confirmation that Telkom is aware of my order.<br> <br> My advise to Telkom is to visit their competitors and find out how stores need to be run to provide customers with products and service.

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Replies (1)
Telkom
Telkom's reply05 Mar 2016, 15:10
Official
Hello supermic28,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM209109 .

We apologise for any inconvenience caused.

Kind regards
Jawaad
Telkom Social Media Team