DJ
Darion J

1 reviews | Active since Feb 2017

02 Mar 2017, 03:11

TELKOM Management please assist me

<p>Hi Moenieb</p> <p> </p> <p>This is very disturbing to think that TELKOM can treat me as a customer like this.</p> <p> </p> <p>Tell your management to restore my cell phone and Tab A lines as i have paid for these lines. Not fair that I have to responsible for a contract that I have cancelled on the 21 December 2016.</p> <p>Why must I be charged for something I have cancelled and the delay is on Telkom side. This is a *******. How will Telkom compensate me for the services I have paid for.</p> <p>Can somone from TELKOM management Assist me!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (3)
DJ
Darion J's update03 Mar 2017, 03:17
Reviewer Update

Dear Valued Customer,

Your case no ********** 3 @ Telkom Mobile is resolved.Please call 081180 for further information

Regards,
Telkom | Business Connexion

This is the email I always get from Telkom

WHAT IS RESOLVED MY LINES ARE STILL OFF!!!!!

HOW DO I CALL TELKOM WHEN MY LINES ARE DEAD

RESTORE MY CELL PHONE AND TAB A LINES WHICH I PAID FOR

ALMOST 2 WEEKS NOW, TELKOM DOES NOTHING ABOUT MY SITUATION

TELKOM ALWAYS SAY "THE MATTER WILL ESCALTED" SINCE THE 21 DECEMBER 2016

DJ
Darion J's update03 Mar 2017, 14:55
Reviewer Update

This is very annoying

I have requested for ********** 937 to be cancelled on the 21 December 2016. Why don't anybody know whats going on. I have sent off the cancellation form serveral times to cancellation department. I have sent cancellation form also to ********** ********** ********** ********** **********

Look at all the people I have email regarding my situation. Now I have to explain again

********** 329 does not belong to me,

Ask your managent to restore P9lite ********** 802 and Tab A Samsung ********** 266 this is what I paid for.

The delay for not cancelling ********** 937 is not my fault but TELKOM. Why must I pay for this

PLEASE ASSIST ME TELKOM MANAGEMENT

DJ
Darion J's update06 Mar 2017, 21:15
Reviewer Update

Is there a turn around time? My lines has been off for a long time. I am basically waiting patiently for TELKOM to sort out my problem