1 reviews | Active since Mar 2012
Telkom maladministration - taking money after account is closed. 4 months no action!
A few months ago I took out 2 x mobile broadband contracts. However I had no signal and returned the devices and cancelled the contract. After months (4) eventually my money was refunded and my contract was closed/cancelled. However, just after the refund Telkom started deducting large amounts from my account again. I placed a stop order on it and queried it with Telkom - this was in Oct 17. Now Telkom has handed me over to the ITC stating that I owe them money. Since Oct no one has contacted me wrt my query or concern. You are *****ing from people and then you are penalizing them on the ITC for your shocking maladministration. I have requested a formal letter stating that I do not owe them any money and that I do not have a contract with them anymore - however they have not yet even allocated a person to deal with my query - which has also been open for over 4 months. You are a disgrace!