TELKOM MAKING FALSE PROMISES

I reported my 10mb line faulty on Thursday 12 March last week. My internet connection has been pathetically slow for approx 2 weeks now. We phoned Telkom and logged the fault and they said that the issue will be resolved by Saturday 14th March which it wasn't. When we try to phone the the customer support, we sit on hold for an hour each time without any answer.<br> <br> This service is once again too pathetic to comprehend. I pay alot of money for my internet connection and expect prompt service!! They instructed us that the issue is with the exchange but nothing gets done!! My reference is 360CRK120315