Telkom Making Excuses. Unable to operate

Called Telkom early in October to book a phone and DSL line for a new store we were opening. Paid the deposit at the Greenstone branch. Told us that the line would be installed at the premises by the 20th of October. Come 29th October we started phoning and each and every time we got a different excuse as to why they could not install. First it was an issue with the technician not being around, then there was an issue with the ground, then the cables were ******. I cannot operate my business without a land line and without internet. It is now the 24th of November and I have yet to hear from them. It is ridiculous I need this sorted out.<br> <br> Reference number - 777956