1 reviews | Active since Sept 2017
Telkom makes there own billing by adding Bundles to your account.
Telkom Mobile is slowly but surely losing clients due to the fact that they add bundles to you account and then debit order goes off with that extra add on bundle that me as a client gets billed for and did not ask for this. In August they billed me for an add on bundle after a huge fight it was resolved and now this month Sept 2017 i have the same problem again. 1 Sept 2017 asked them to remove add on bundle that i could see got ref: ********** 9 on 7 Sept 2017 got my bill, and what do you know add on bundle is on and i am paying for it. When i asked them to remove it again they said we do not see add on bundles to my account but i get billed for it. They say only the back office can remove it now 27 Sept 2017 no one called to remove the add on bundle and 29 Sept 2017 it will go off my account with R349 more than it os supposed too. Now this is not a lot but every month with this extra on a 2 year contract is R8376 for only the reason they can add it without me asking for it. And i do not even use the **** data. I am sick and tired of the back office of telkom and end of this month i will be giving my phone back to telkom and collecting the money for the cellphone only because you guys at Telkom make me sick. This is not the first time and not the first client complaining about this. Telkom you are USELESS. NO HELP FROM YOU GUYS!!!!
