Telkom makes the rules

Telkom has billed me every month since January for an LTE service signed with a third party (Blue Tech Retail - a Telkom approved party, otherwise they would not be dealing with them) that I cancelled within the 14 day period afforded to me by the consumer protection act, but that Blue Tech did not cancel, despite numerous attempts to get them to sort it out. TELKOM gets the money every month. They tell me they can do nothing, as the contract is not with them. They will not even look at the case. Won't even open a dispute. Happy to take my money though! Due to the cumulative shortfall my debit order was returned this month. Made payment, call call centre (as per instruction on SMS), told it might take 48 hours for payment to reflect, but there is nowhere to send the proof of payment to as \that is how the system is set up"and I may be cut off. They OWE me R1800"