Telkom makes it impossible to terminate services

I have been trying to terminate our company Telkom lines from October 2014 since we have happily moved over to Neotel. We went to the Telkom office and they said that they cannot help and we must send an email to [Email Removed] with a letter for the termination of services together with a Company resolution, CK Documents and ID. <br> I sent Telkom the termination email to [Email Removed] on 27 October 2014 and then again on 29 January 2015 to but the services were not terminated. I called Telkom Account dept and explained my frustration and they said that they cannot help and gave me another email address [Email Removed] to send the termination.<br> I sent the termination email to [Email Removed] on 9 March 2015 and again on 26 March 2015 and the services are still not terminated. Telkom in forcing me to pay for services that I do not require and Telkom is making it impossible to terminate the services. Be very carefull before signing up for any Telkom Service.<br> You cannot terminate their service via the phone or their offices.<br> The only way to terminate their services is to send and email to them and wait indefinitely while you keep on paying every month.<br>