Telkom Makes Cancellation a Nightmare, Then Sends Attorneys After You.

I’ve had a very frustrating experience with Telkom . What should be a simple process has turned into a never-ending runaround. I was told to cancel online that didn’t work. I went to a branch they told me to call a number. The call didn’t help either. Then I was told to use a USSD code again, no results. Even logging into the website and trying to cancel there was a struggle.

After making multiple genuine attempts to cancel, Telkom still claimed I owed three months of unpaid fees. Now I’m getting emails, SMSs, and WhatsApp's from P & P Attorneys demanding payment, even though I had already stopped using the service and tried to cancel it properly many month ago.

This feels completely unfair and almost like a trap. It shouldn’t be this hard to leave Telkom. I want Telkom to take proper responsibility, stop the legal threats, and investigate my account. When was my first attempt at cancelling their services and make this right. Customers should not be bul**** for trying to cancel in good faith.