Telkom makes a mistake, they just don't care and obviously, doesn't want my money.

<p>I have a month to month LTE package with Telkom. I was very happy with it, however, it can't beat Fibre which I am moving over to. HOWEVER, I was proactive and gave a calendar's months notice. Even put the date in the cancellation email.</p> <p> </p> <p>The very next day, cancelled. Not what I asked, they just cut it. So I logged a call saying they got it wrong, rep**** to their email saying that they got it wrong. To date, still don't have internet. It's costing me a lot of money.</p> <p> </p> <p>I don't understand how they operate. Do they actually read what you write or do they do their own thing just to irk their customers. I had this exact discussion this morning, we came to the conclusion that no wonder they are loosing customers, their customer service is just abysmal.</p>