TW
Tracey W
1 reviews | Active since Mar 2009
09 Jan 2018, 15:48
Telkom mail servers do not support Outlook 365/Outlook 2016
I am a computer technician and I have just wasted several hours trying to set up a customer's new Microsoft Office 365 and configure their Telkom email. Called support twice only to be told on my second attempt that Outlook 365 is not compatible with their mail servers and no, it's not their problem! Either install an old copy of Outlook or get another mail program! So you've just bought Office 365 and Outlook is a white elephant! So glad that made the move away from Telkom a long time ago. I will no be advising every single customer of mine to do likewise!
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Tracey W's updateReviewer Update
01 Feb 2018, 10:45Sending a private reply which is essence says "WE DON'T CARE" does not help the situation. It is now 01FEB2018 and you are only responding to this now! I now have at least 12 customers with the same problem which could not be resolved as you have not fixed the problem and obviously have no intention of fixing the problem. NOT IMPRESSED.
TW
Tracey W's update01 Feb 2018, 10:45
Reviewer Update
Sending a private reply which is essence says "WE DON'T CARE" does not help the situation. It is now 01FEB2018 and you are only responding to this now! I now have at least 12 customers with the same problem which could not be resolved as you have not fixed the problem and obviously have no intention of fixing the problem. NOT IMPRESSED.