Telkom Mafias - I regret

After having Openserve home fiber installed, I signed a data contract with Telkom. However, I did not receive any internet service for nearly a month. Despite numerous attempts to get support, none of the Telkom consultants or technicians were able to assist me. Due to this ongoing frustration, I terminated my contract with Telkom on 04 August 2025 and switched to a more reliable Internet Service Provider (ISP).

Unfortunately, my new ISP discovered that Telkom had blocked my Openserve B-Number, seemingly to prevent me from leaving their service. To make matters worse, Telkom is still demanding a R400 cancellation fee, even though they failed to provide any service at all.

I am therefore requesting intervention regarding this issue, and I strongly urge potential customers to reconsider choosing Telkom, as they appear to show little regard for customer rights.