Telkom made it impossible for me to deliver to my employer

I have contracts with telkom whereby they insisted on taking payment via debit order. When one of those debit orders failed, they took no steps to address it. Instead they terminated my services and told me it was my responsibility to ensure the arrears amount is paid. I requested the banking details and made the payment on July 3 2020. I was told it would take 24 hours to restore my services. It is today the 6th of July 2020 and my services are still not restored. So telkom is in breach and I should have the right to cancel the contracts at no penalties. The reason I took those contracts was to enable me to work remotely. They have thus not fulfilled the purpose for which they were engaged and to which they agreed to with me, in exchange for their debiting my account. Had they let me be the one to pay the invoice after my own processes, there would never have been arrears to begin with. Now they make their process defects and shortcomings my problem.

Yes, companies like telkom do this because they know the consumer protection act is rarely enforced by the commissioner who ignores our complaints.