TELKOM LURING PEOPLE'S MONEY

Telkom is a ****, I have a uncapped Sim card from them which I requested a month-month basis. 2 weeks back when I call for downgrade, I was told that I am on a 24 month contract. I sent a Complaint to ***, and follow up... They never responded and even request the voice record that they claim is available on the request, they decided to ignore my emails.