Telkom lte uncapped shenanigans

I app**** for the lte uncapped online at: [URL Removed] on the 13/01/2016. I got my ticket: # ***. I did not get a call in 2 weeks time, so I went to the telkom shop to apply. Unfortunately they did not have antennas so they could not help me - since then it's been 4 weeks so thats not happening anytime soon. <br> Luckily I did get call from the call center on the 8th of Feb (from Iza/Elza?). She took down all my details and said that she would send me the tracking number in the next 48h by email or by another phone call- that did not happen. I did get a missed call on the 15th of Feb but could not answer at the time. I then got an email later that said that they have tried contacting me, please visit [URL Removed] to reapply.<br> <br> I then tried to reapply but was unable to do so due to the fact that I had already done so previously. Your contact center is useless. I cant contact anyone about this- not even the people at the shop can help. <br> <br> Get your act together, this is pathetic service. Its like you are going out of your way to not sell your services.