1 reviews | Active since Jul 2020
Telkom LTE uncapped, poor to non-existent service.
Since I have switched to LTE uncapped, I have been experiencing daily problems of no internet access for hours! Not too mention, that Telkom does not have a proper platform for client-support.
It is just a front.
And, very conveniently, there is always "no problems at Telkom" on the Downdetector page (https://downdetector.co.za/status/telkom/), despite the many complaints!
I have been struggling to reach Telkom Support, for weeks, and when I do an operator just put me through to an endless menu of sales/deals.
During the past week, I have wasted airtime of no less than R400, that is excluding the money I have to spend on purchasing other network bundles so that I can use my phone as a hotspot.
I am a professional working from home, and it is unacceptable, that my workflow and productivity is hampered by a lack of service that I pay for diligently.
The service has been really poor to non-existent since I have switched to uncapped (over the last three weeks). This is unfair as I pay a large sum of money for virtually no service, i.e. for nothing.
