1 reviews | Active since May 2016
Telkom LTE Uncapped over 1 month and waiting
<p>I app**** for the LTE uncapped promotion on the 17 April 2016. A few days later i was contacted by a sales person and after the conversation I was informed that i should recieve my packed in 5 to 7 working days.</p> <p> </p> <p>On the 19 of May 2016 i eventually got through on 10213 and the opetator told me that the order was a approved but not created. He said that i will recieve a tracking number in the next hour which i am still waiting for. He also told me that i could expect the package on the 23 May 2016. </p> <p> </p> <p>I phoned again on the 25 May 2016 holding for 2 hours before an operator answered the call. Same storie, order was approved but not created. Again i would recieve a tracking number in the next hour. It was promised that i will recieve the package on the 27 May 2016. Still waiting for the tracking number and package.</p> <p> </p> <p>What now? Do i phone again to hold for another 2 hours to get empty promises again?</p> <p> </p> <p> </p>
Hi Ldupreez220591
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM237876 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Hi Ldupreez220591
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM237876 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
