Telkom LTE unauthorised billing!

<p>After numerous calls to Telkom questioning unauthorised amounts from my account ( R2388) I have not yet been informed by Telkom when this money will be refunded to me. On the 30th of December 2016 an amount of R1027 was deducted from my account which I can account for and is authorised. BUT less than a week later on 5 January 2017 an unauthorised amount of R2388 was deducted from my account. Telkom has not yet confirmed when this unauthorised amount of R2388 will be paid back to me. My next debit order is due in a few days, making the total over R5000 that was deducted from my account in only 30 days. This is outrageous. My reference number is ********** 0. PLEASE get in contact with me AS SOON AS POSSIBLE to get this sorted before the next debit order otherwise you will force me to stop my debit order at my bank.</p>