Telkom LTE, the Worst Service Provider there is!

I am absolutely fed up with Telkom. I have logged several calls to them, informing them that their LTE network is unbelievably slow, even slower than 3G, and boarders 2G speeds. I have an Uncapped LTE package, which I am currently getting speeds of below 1Mbps Download, (yes you heard right, 1Mbps for LTE, at times 0.2Mbps) while the upload speed is reasonably fine of around 10Mbps. It is supposed to be LTE and I have not reached my FUP cap.

Telkom are very fast to throttle you once your reach 300GB on this package, but when the speeds are this slow without reaching the FUP cap, and you try find out about them compensating us with a discount on our monthly payment, they make no mention of this and tell us that they will only advise us once the technician gets in contact with us.

Further to this, I have logged a fault in January and to date, TELKOM does not have the decency to send a technician out or even contact me. I have been fed the information that they tried contacting me but there was no answer. I had even given them an alternative number, and to date, still not a single technician has contacted me. WHAT ELSE DO WE HAVE TO DO!

Can someone please advise me of another service provider that can offer me uncapped internet of at least 10Mbps at a fee of around R700-R800pm? I would cancel my Telkom contract right now! I would strongly advise anyone not to go this route and do not get involved with Telkom for anything whatsoever. The worst service I have ever experienced regarding service and services on LTE.