MN
Muzi N

1 reviews | Active since May 2021

09 Jul 2023, 20:44

Telkom LTE - TERRIBLE

For the last few weeks I have been having numerous issues with my Telkom LTE Connectivity.

Throughout the day I will be disconnected and then I'll receive a notification that I need to connect to Telkom. As soon as I press on the notification, I'm redirected to a page that states that I have run out of bundles. I check my data bundles and lo-and-behold, I still have plenty of data.

This happens every single time, without fail!

I have called the call centre, NUMEROUS, times. The fact that I have called numerous times surely means that my issue has not been resolved??

Why is it that, I have this ongoing issue with my LTE line, but, as soon as I purchase emergency data then I am able to browse the internet as though I had dreamt my problems? Every time? So, I need to buy LTE data monthly just for me to keep buying emergency bundles as well to supplement my LTE? Really?

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