TELKOM LTE Struggles

So I went from a ADSL that was Great however the new area that i have moved to does not cover ADSL so was forced to move to Telkom LTE uncapped, this decision was the most terrible idea ever the package indicates 10MB I'm not even getting 2MB out of my package i complained yesterday to Telkom only to get the response that there is tower congestion and that it is normal for customers to get slow speeds *******, this is my livelihood I work of this internet and its so slow i cannot even connect to my works servers. So next step is to cancel this service and even take back the router to the office and will immediately cancel my debit order. TELKOM please you need to upgrade your infrastructure to cater for Work from home customers