WS
Wayne S

1 reviews | Active since Jul 2016

18 Nov 2016, 08:14

Telkom LTE Still down

<p>my service has been suspended due to wrong banking details, so i phoned telkom support and after 35min on the phone i managed to get banking details from them and did a manual payment to them, The lady i dealt with said it could take up to 48 hours after payment has been made for my line to come back online, i emailed the lady several times daily and had no response, it is now 52+ hours after payment and nothing has been done, everytime i ask to speak to management they are not in or i get the message "my manager is in a meeting at the moment" i know if i had to work like this at my workplace i would get warned a long time ago, they are very quick to take your money but once they have it they lay back and nothing has been done, this is really bad service</p>

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Replies (1)
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Wayne S's update20 Nov 2016, 11:15
Reviewer Update

Good day

my internet is still not working and it has been now more than a week