Telkom LTE specials not for real

Firstly I have already app**** for the Unlimited LTE special on Telkom's website on the 17 November 2015 and received a ticket no #*** and it asked me if I where a Telkom client or not<br> The letter that one receive it states that Telkom will phone you to complete the application but nowhere it tells you how long you should wait. So I decided after a week that maybe I should phone to hear what was going on. The lady promised me that I will still get a phone call the same day but nothing happened. Then 2days after that I phoned again and again where promised by Veronica that someone will phone me still the same day but no one did. Then suddenly 2 days (now already 2weeks)later they phoned and took all my detail and said that I can not have this on my same account they need to do a separate application which they then did. After the application the person said to me on what date must the debit order goes off and we agreed at the end of the month. He then said that I will receive my equipment between 5 to 7 working days after the debit order goes of but also it didn't.It looks like Telkom can't deliver which makes me a little worried especially if one has 8 contracts with them