CV
Cobus V

1 reviews | Active since Mar 2015

06 Mar 2015, 20:38

Telkom LTE slow and asssistance ****!!!

Even after 3 requests for assistance, Telkom LTE is as slow as a 128k line, my previous connection speed on 3G was twice, if not more, faster that LTE-Telkom **** about the speed of their LTE network and no assistance from them!<br> 1st request<br> Hi Telkom/8ta Second request: Download speed on this line is anything between 36-220Kb/s, it is supposed to be a LTE line/connection, I got a Huawei B593 modem supp**** by Telkom, I have already rebooted the modem to no effect Please assist-Line number is : ***<br> <br> 2 nd request <br> *** <br> Hi There I have been having this problem for more than a week already, I have not rebooted the device, I will try that in the mean time Thanx <br> Delete| Forward <br> 3 rd request<br> 081180 <br> Hi All Is there a problem with the network, I can not seem to get to download speeds above 65Kb/s, please check-LTE *** Thanx

0
Replies (1)
Telkom
Telkom's reply10 Mar 2015, 10:49
Official
Hello vermaakc,

Thank you for your post.

Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM95135.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
***