1 reviews | Active since Oct 2015
Telkom LTE Service - Pathetic
Telkom is fully aware of the fact that they do not have the network infrastructure to handle the load of current LTE users, yet they still keep on selling LTE contracts.
So once you are in the 24 month contract they do not care at all about the fact that the service you are paying for is totally unusable during peak times and most of the time on weekends.
Why am I paying for the uncapped all hours package if I cannot use the service after hours? The only response I have gotten out of your very unresponsive "social media forces team" is that you are aware of the problem and plans are in place for upgrades. Well that simply isn't good enough. Surely I cannot be expected to uphold my end of the contract if Telkom cannot supply the service that I am paying for?
Utterly pathetic...
