SH
Stefan H
1 reviews | Active since Feb 2015
07 Feb 2015, 20:49
Telkom LTE Service bad
When they sold the service to me the download speed I got was 75 Mbps, and the sales person told me that I will always get at least 20 Mbps. After a few months nothing has changes on my side but, I now get less than 10 Mbps download speed. Every week at the entrance of the estate Telkom has got sales people selling their LTE service, and my service gets worse.
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Telkom's replyOfficial
09 Feb 2015, 13:03Hello stefan.heunis,
Thank you for your post.
Kindly note that we have we have escalated your query to our Technical Support team for further assistance and feedback will follow.
Apologies for any inconvenience caused.
Your ref is SM87015.
Regards,
Didi Guma
Telkom Social Media Team
Thank you for your post.
Kindly note that we have we have escalated your query to our Technical Support team for further assistance and feedback will follow.
Apologies for any inconvenience caused.
Your ref is SM87015.
Regards,
Didi Guma
Telkom Social Media Team
Telkom's reply09 Feb 2015, 13:03
Official
Hello stefan.heunis,
Thank you for your post.
Kindly note that we have we have escalated your query to our Technical Support team for further assistance and feedback will follow.
Apologies for any inconvenience caused.
Your ref is SM87015.
Regards,
Didi Guma
Telkom Social Media Team
Thank you for your post.
Kindly note that we have we have escalated your query to our Technical Support team for further assistance and feedback will follow.
Apologies for any inconvenience caused.
Your ref is SM87015.
Regards,
Didi Guma
Telkom Social Media Team