Telkom LTE service a waste of time!!!

I signed up for Telkom in September 2017. I did an application online for special on data for 10gb anytime and 10 night surfer. In total the promotion meant that I would get 20gb anytime and 20nightsurfer.

The Telkom call center sales agent did not inform me : 1. That I had to switch the router on and off at 00:00 and 07:00 for night surfer to be activated which resulted in me having to buy top up data cos my data was used 2. They did not inform me that I had to switch the router off when it's not in use otherwise it continues to use data. 3. The Telkom website is ridiculously difficult to link and manage my account! 4. The liberty midlands mall Telkom staff members were extremely unhelpful when i went there to ask for help!! Telkom seriously we are not all experts on using your services. Your call centre agents could have been trained to inform customers how to use the router and not waste data usage.

I would not recommend Telkom lte service to anyone. Beware it is just a money making scheme!! Absolutely unhappy with the service I have received and I have just started my contract!!!