1 reviews | Active since Mar 2017

25 May 2018, 21:49

Telkom LTE ****

I am so ****ed off and I'm even shaking as I write this. Telkom has done it once again, ******** people with data usage fees that make no sense!!! My contract is for R249 for 5gigs of data... Which is expensive if you ask me. Last month I got billed an amount of R450 and when I call the call centre I'm told it's because I overused my data... Which doesn't make sense because I received a message saying my internet service has been suspended because my data has been depleted. This month you decided to double it and charge me R750 on data that I hardly even use???? Telkom you better give me answers!! This is damn ridiculous

0
Replies (2)
Telkom
Telkom's reply06 Jun 2018, 15:08
Official

Hello lerato-lee-mbali

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply06 Jun 2018, 15:09
Official

Hello lerato-lee-mbali

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,