Telkom LTE order Delayed - Shocking Service (Still unresolved)

<p>I app**** for Telkom LTE internet on the 21 July 2016. This was an online application, a Telkom rep then called me back for some personal details. I was told that the application was successful and I will recieve it within 5 to 7 working days. 25 days gone by and I am still waiting. I cannot get hold of anyone at Telkom Mobile to assist, I waited for 30 minutes on the phone on numerous occasions, no service. I complained on Helopeter two weeks ago, the usual appologies and reference number but nothing happens. A rep called me on the 8 August 2016 requesting my ID number to followup on the Helopeter complaint but he did not get back to me therafter. I also complained by e-mail many times with no response until 15 August 2016, i got a response, requesting some personal details which I have provided and still no internet. Ticket no: 210 ********** 39. prevoius Helopeter ref : AI ********** . From 5 to 7 days gone to 25 days and still waiting.</p> <p>Disappointing</p>