Telkom LTE not working for over a week - Durban North
<p>My Telkom LTE service has not been working for over a week. Calling the 081180 number is absolutely useless as the person you get through to after waiting for over an hour per call has no clue what is going on and cannot even anwer basic questions.</p> <p> </p> <p>My service was working fine until late week Tuesday and not is not working at all. Even trying to browse www.telkom.co.za does not work! I previoulsy had great speed and availability which led me to cancel my stable ADSL account. I now have no connectivity and no way to escalate this issue as the Telkom support desk is utterly useless!</p> <p> </p> <p>On my last call I was told that resolution could take 21 business days! Are you kidding me? Am i really expected to pay for this garbage product for a month with no service? I have been told by 6 different people that I will be called back and yet nobody has called me. I'm guessing you staff needs training in telephone usage as well.</p> <p> </p> <p>Totally appallled with this Telkom product. Almost makes sense why they try and lock you into a 2 year contract...as usual pay for no service delivery...</p>