TELKOM LTE NOT LIVING UP TO TELKOM'S PROMISES

I have tried ad nauseum to have my a Telkom Business Mobile LTE service sorted out. There is just no feedback from Telkom even after having been to the Greenstone a Telkomm branch. I was told over the phone that the aerial supplying TELKOM'S LTE service had been removed from my area - hence the lack of signal. Surely I shouldn't be paying R699 every month for a service I subscribed to but one that a Telkom cannot supply me?