Telkom LTE Not active

I ordered a 50 Gig Telkom LTE sim and router online, I received the device on 3 Aug 2015. and the waybill stated that the SIM will be activated 24 hours later. on 4 Aug, the sim was not. I phoned 10213, and after holding for 45 min, I had to give all the serial numbers, and was informed that the sim will be activated with in 24 hours. on 6 Aug. 28 hours later, is was not. <br> <br> I had to phone Telkom again, and was only helped 35 min later. Yet again, I had to supply all serial and sim card numbers, and was informed that this now have been escalated to Telkom Management. and that the sim will be activated by COB on 6 Aug. <br> <br> the SIM is still not activated, and Telkom deducted the 1st installment 2 weeks ago, and I cannot use the device or SIM card. <br> <br> I cannot phone Telkom again, I used all my free Vodacom minutes phoning Telkom, so Please just activate the dam SIM