Telkom LTE Network

Telkom LTE Walkers fruit farms / Apple orchards Gauteng We use the Telkom LTE wireless connection for both Data connections and telephone calls in our business which is heavily dependent on communications. This connection went down around 12am on Tuesday 29 June 2021 – more than three days ago. We reported on Telkom number 180 every day. We are desperate to get back to work. We have had no success. The telephone consultants advise that they will inform the back office about the issue, and or the technicians are working on it. In reality this does not happen since: 1. They cannot issue you with a reference number for your fault report 2. They are told by their supervisors that this is the standard response I can understand that they do not want to overwhelm the network department but with this disconnect between the user and the network department these issues can persist, and further begs the question as to why Telkom is trying to fool the users. We buy the products and expect to be able to make use of the same. I have a total of 60Gig that I cannot use. We are really at or wits end and need some assistance