HB
HAGEN B

1 reviews | Active since Apr 2009

30 Apr 2018, 08:41

Telkom LTE mobile internet

I have two LTE modems at one adress in Bloemfontein. For the past two months these modems are giving endless problems. Everyone at the Telkom offices seem to know about the problem but yet the the willingness to come to my adress and see what is wrong seem to be non-existence. We are all running our businesses via the internet and then we get the non-urgent response of Telkom.

I am about to go to our Telkom HQ in Bloemfontein to cause some unwanted waves. In the days of competition and social media it is difficult to believe that services is not given a higher priority.

0
Replies (1)
Telkom
Telkom's reply10 May 2018, 13:21
Official

Hi Hagen

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,