1 reviews | Active since Jun 2017
Telkom LTE It never ends
<p>At the end of my 24 month contract I terminated my contract as per the termination clause in December 2016. New six month later I am still being billed, in total I have filling in the termination agreement 3 times. Spoken and written to their call centre (Precious Zondi) and the manager ( Menzi Magubane), received written confirmnation via e-mail that the contract has been terminated. Only to be billed the contract amount again the following month.</p> <p> </p> <p>Now all my e-mails to these two individual, to whom I was escalated just ignored my mails. Menzi must be the most *********** Call Centre manager I have ever dealt with, cannot be Telkom still has clients? </p>
HI gsaffy
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
HI gsaffy
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Best regards,
Best regards,
