1 reviews | Active since Sept 2018
Telkom LTE is down!!!
I migrated from Telkom ADSL to Telkom LTE last month.
The first month was great and the LTE doubled my speeds. However, two days ago, my LTE service has completely died and I cannot even access websites. I have tried the Telkom fault logging service, the customer care line (which no one answers) and even the online chat. None of these avenues have been able to assist as my LTE is still down.
To add injury to insult, Telkom is still billing me for the ADSL line that they disconnected.
Can someone please help with the connectivity and the billing issue?
Hi Kamz2,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Best regards,
Hi Kamz2,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Best regards,