Telkom LTE: Good product lacking customer service

Dear Telkom agent<br> <br> I am disheartened at the frequency of complaints similar to mine on My Broadband. To offer a deal as good as Telkom LTE Uncapped only to provide no follow-up to one's application other than assigning applicants a ticket number does the product a disservice.<br> <br> I app**** online for Telkom LTE uncapped on the 10th of February. On the same day, I received an email with a ticket number [# ***] and was assured that I would receive a call from a Telkom agent about signing up for the service. Despite mentioning this on Facebook and being told that the matter had been escalated to Sales [subsequent requests for an update have been ignored so far I am still waiting for that call. I have also e-mailed Telkom Sales about this [no response], and tried calling 081180, where both of the people I have spoken to so far have transferred me back to the voice menu. This report on Hello Peter represents my last attempt at subscribing to the offer, as my other efforts have not yielded the results I was hoping for. I was hoping to replace my erratic ADSL service with this, but have had little success in trying to give Telkom more money.<br> <br> I hope that you can help me.<br> Despondent