Telkom LTE

I had an ADSL account with Telkom for the past 10+ years. Last year I was informed by Telkom that they are getting rid of their ADSL services and they will replace it with LTE. It worked excellently for the first month but thereafter my download speed started deteriorating substantially every month. At this moment I am getting a tenth of the speed I am paying for. I have been attempting to get a call logged for the last 6 months and have been referred from one department to the next with nobody assisting with my problem. When I get a call logged the calls is closed the next day with feedback that the problem has been resolved with no improvement on my side. I have now started with the process to cancel my service with them but this the new impossible task…