TELKOM LTE CUSTOMER SERVICE SUCKS!!!!

I Logged a complaint about my internet speed being slow even though i have great signal and pay a foryne every month for the speed i am suppose to be getting.<br> Anyway the lady directs me through many steps including resetting my router ,which is where the main problem began as she could not assist me in getting it up and running again.. i was then told Technical support would contact me in 72 hrs...72hrs!!!!???? so here i sit a week later still waiting for TECHNICAL SUPPORT.<br> i call and speak to another useless call centre agent who cannot pick up my case number that was issued to me the first time i made the call.<br> <br> i know what their (Telkom ) response will be to this complaint....\ we will investigate"what a pile of absolute ****.. I wish i could get out of this contract now and sign up with a service provider that CAN get their **** together.....why do i seem surprised...i should know better "