Telkom LTE Customer Care

One week ago I started having connectivity issues on my LTE simcard up to the point where I had to manually select a Carrier every half an hour as this was the only recourse according to the 9 agents I have been engaging with over the last 4 days.

Here I am having almost NO internet access and was advised as a solution to the problem that I should purchase another data product so that I can bypass the LTE issue. Another advised me that this is a normal way LTE works and even after a week I must not worry too much as it normally returns to normal at some stage.

Kudo's for the agent working from home with the roosters crowing in the back. Loved it. Other than that, what an unpleasant and frustrating experience.

Guess what? I am going back to MTN as before.