MH
Marius H

1 reviews | Active since Jun 2015

15 Jun 2015, 10:32

Telkom LTE bundle Deals PATHETIC!!!

As to my previous complaint -- > http://hellopeter.com/telkom/complaints/telkom-lte-bundle-deals-***<br> I demand that my order (***A) be terminated immediately, because I have just about had enough of this pathetic service! I have been waiting for almost 2 months and still telkom wants to bill be for things i have never received!!! If you ever see a telkom adverti*****t in the mall for a Telkom LTE deals where you get a Samsung SmartTV, amazon kindle, wifi range extender and huawei router! DO NOT FALL FOR IT! You will in the end either never receive it or only get it within months from ordering and still get billed!<br> <br> Also my official telkom lte order (as per contract) was for the 10gb day and 10gb night surfer deal and so to my dismay i found out that im only on a 3gb package which has already been capped!! This not what i signed up for! Everything about this deal is absolutely nonsense!<br> <br> I am willing to pay for the actual data have used to date but will not pay for for the items I never received! Please either contact me or notify me once this order has been cancelled! I will return the items i have received to the telkom store! <br> <br> Very disgusted!

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Replies (1)
Telkom
Telkom's reply15 Jun 2015, 15:09
Official
Hello hagemc,

We do apologise for the experience.

We will have our team follow up on this matter, with further investigation underway and feedback to follow.

Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team