RK
Roy K
1 reviews | Active since Mar 2016
14 Mar 2016, 15:07
Telkom LTE broadband deal R599/m uncapped!!!
Must be the worst service I have ever experienced!<br> <br> I did the online application, got my ticket number #***.<br> hour later LTE Sales called me and did the complete application over the phone.<br> That was 04.03.2016 more than a week ago!<br> <br> No feedback what so ever!!!! <br> I have tried calling the call centre 10213 when (after 60-90min later) you get through to someone but they just keep transferring you until line goes dead!<br> Absolutely nobody at Telkom can support to check follow up or transfer you to the correct agent!<br> <br> On Friday I went to Telkom BayWest PE, very helpful lady took my details and sent a email to LTE Telkom, still no response!<br> <br>
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Replies (1)Telkom's replyOfficial
14 Mar 2016, 16:24Hello RK82,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply14 Mar 2016, 16:24
Official
Hello RK82,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
