RK
Roy K

1 reviews | Active since Mar 2016

14 Mar 2016, 15:07

Telkom LTE broadband deal R599/m uncapped!!!

Must be the worst service I have ever experienced!<br> <br> I did the online application, got my ticket number #***.<br> hour later LTE Sales called me and did the complete application over the phone.<br> That was 04.03.2016 more than a week ago!<br> <br> No feedback what so ever!!!! <br> I have tried calling the call centre 10213 when (after 60-90min later) you get through to someone but they just keep transferring you until line goes dead!<br> Absolutely nobody at Telkom can support to check follow up or transfer you to the correct agent!<br> <br> On Friday I went to Telkom BayWest PE, very helpful lady took my details and sent a email to LTE Telkom, still no response!<br> <br>

0
Replies (1)
Telkom
Telkom's reply14 Mar 2016, 16:24
Official
Hello RK82,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.