Telkom LTE bad service, line speed a pathetic 50kb

Item: Telkom
Rating: 2
Author: Shaheed D

Telkom sold me their LTE product.<br> <br> Firstly they billed me for the full month, R599. Delivered the router 2 weeks late and came to install the router 2 weeks later. The line operates at pathetic speeds averaging around 60kbps. Worked fine for a week, then speed drops to crawling speed. Speed is as slow as the old \Edge".<br> <br> When calling their call center"

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Replies (1)

Telkom's replyOfficial

01 Nov 2015, 17:19

Hello Theshah,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163154.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply01 Nov 2015, 17:19

Official