Telkom LTE at it again....

For the past two weeks, I have been battling with my LTE connection at home. From on a bad day getting 15mb, to now peaking at 3, is ridiculous. I have tried everything. Including another LTE router. Your app doesn't load suggestions so you cannot complete logging a support issue through. Your staff on no less than two occasions have dropped the call on me. I have MTN LTE on my mobile device and connect at a minimum of 35mb. And yes I have tried wired and wireless connections. Please attend to this asap