TELKOM LTE

Good day, I currently live in PMB and have an LTE data package contract with Telkom. 3 Weeks ago I started getting a very poor signal. Phoned Telkom, reported it, received a case nr and was told that a technician would contact me. A week later, nothing. Contacted Telkom again and was told that an email was being sent to the technician to follow up. Was again told that a technician would contact me. Again, nothing. It has been nearly 3 weeks and I am getting no feedback, results or anything. I am paying over R1000pm for my data package that I cannot use because my internet signal is very weak. It`s no use phoning in and inquiring an update on my complaint, because I just get told that an email will be sent to the technician. Maybe someone else has the same problem and can give me some feedback. Dalene