WB
Wilbur B
1 reviews | Active since Sept 2012
01 Feb 2016, 20:09
Telkom LTE-A Wrong Modem
I received a wrong Huawei modem from Telkom instead of a E5186 I got a B315. a day later after realising that I got the incorrect device went back to the shop but they refused to give me the correct device. paying R699 a month for 24 months on a wrong device.<br> <br> I am tired of waiting to receive a call. nothing has happen, just give me what I am paying for thats all I am asking.<br> This is not a complicated issue.
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Telkom's replyOfficial
01 Feb 2016, 21:33Hello wbiggy@ ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195296.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195296.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply01 Feb 2016, 21:33
Official
Hello wbiggy@ ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195296.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM195296.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,