TELKOM LTE A TOTAL WASTE OF TIME & MONEY

<p>On 23/06/16 we complainted to Telkom (Ref ********** 2) that the download speed for our LTE was far less than 1Mb, in fact we are lucky to get 100Kb.</p> <p>Despite at least 5 phone calls, each with a duration of more than 20 minutes before being attended to, absolutely nothing has been done about this complaint. NOTHING! We have asked for the complaint to be escalated to a manager without success. Trying to speak to a manager is out of the question, they are never in and they do not return phone calls.</p> <p>We are paying R1k per month for 100Gb - the service is absolutely outrageously bad!!</p> <p>Telkom, this is not the package you promoted and sold us - you are breaking your contract with us, so legally we should be able to break our contract with you!</p>